Harper & Harlow 6 Year Guarantee

At Harper & Harlow, we are committed to providing high-quality illuminated bathroom mirrors that blend elegance with functionality. We take pride in the craftsmanship of our products and offer a comprehensive guarantee to ensure your complete satisfaction.

6 Year Guarantee

We offer a 6 year guarantee on all illuminated bathroom mirrors purchased directly from harperandharlow.co.uk. This guarantee covers any manufacturing defects in materials or workmanship under normal use from the date of purchase.

Activating Your Guarantee

To activate your 6 year guarantee, please register your product within 30 days of purchase:

1. Visit our Product Registration page.
2. Complete the registration form with your personal details and product information.
3. Submit the form and retain the confirmation email for your records.

What the Guarantee Covers

• Manufacturing Defects: Flaws in materials or workmanship.
• Electrical Components: Issues with LED lighting, drivers, and sensors.
• Mechanical Parts: Problems with hinges, brackets, and fittings.

What the Guarantee Does Not Cover

• Normal Wear and Tear: Expected deterioration over time.
• Accidental Damage: Breakages, scratches, or damages caused by accidents.
• Misuse or Abuse: Damage resulting from improper use or neglect.
• Unauthorised Repairs: Any alterations or repairs not performed by Harper & Harlow or an authorised service agent.
• Improper Installation: Damage due to incorrect installation not following the provided instructions.
• Environmental Factors: Damage caused by extreme temperatures, moisture, or chemical influences.

Repair or Replacement

Under this guarantee, if a product is found to be defective due to manufacturing faults, Harper & Harlow will, at our discretion, repair or replace the product free of charge. The decision to repair or replace will be made by Harper & Harlow after assessing the defect.